Teaching Pool

All our lessons and session that take place in our Teaching Pool have been moved to the Claremont Pool while we carry out essential maintenance on the pool.

Teaching Pool Repairs.

Our Teaching Pool will be undergoing essential repairs on Monday 29th June. There will be temporary changes to changing facilities on this day: female customers using the downstairs pools should use the men’s changing rooms, while male customers can use the accessible or upstairs changing facilities.

Contact a member of our team if you have any questions.

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Terms & Conditions

CaféM Loyalty Card Terms & Conditions

Last Updated: 03 Dec 2025

Terms & Conditions:

  • The Promoter is Serco Leisure Operating Limited (company number: 04687478), Lancer House, 38 Scudamore Road, Leicester, LE3 1UQ
  • Customer must purchase six full price hot drinks at any Serco operated Leisure Centre to qualify for a free hot drink 
  • The number of stamps a customer can collect is not restricted per day
  • Loyalty card is only acceptable when stamped with the official CaféM coffee cup stamp
  • Stamps are not transferable
  • Loyalty card can be used in any Serco leisure centres
  • Offer includes all hot drinks available at the centre 
  • Offer excludes seasonal & speciality hot drinks
  • No alternative drinks are available as part of this offer
  • Loyalty card will be retained by our team once completed
  • The issuing leisure facility reserves the right to withdraw, alter or decline this offer without prior notice
  • Offer subject to availability
  • Serco Leisure Operating Ltd have the final decision on any discount given 
  • Management reserves the right to cancel or refuse an individual’s loyalty card with justified reason